Shipping & Returns
At Troppical, our candles are handmade with love. And we package them that way, too. Our candles are placed inside of thick, decorative boxes that protect the glass. That box is then placed inside of a small bag to provide a barrier against the shipping box, which hugs the product nice and tight for protection.
We are also a super small business. Like it's just the two of us. And we'll make it if we try. But we can't guarantee how soon you'll get your product. We aim to fulfill orders in 3-5 business days. And we ship priority, which means that shipping could take up to 5 additional business days.
Please don’t hesitate to contact us if you have any questions!
Return & Exchange Policy
Because our products are handmade, we do not accept returns or allow exchanges. In the rare event that you are unsatisfied with your product, please reach out to us and we will come up with a creative solution that makes you happiest!